Shipping policy
At Graceloom, every abaya is carefully prepared to ensure the highest quality before shipping.
- Order Preparation: Please allow up to 2 weeks for your order to be prepared. This preparation period is separate from the delivery time.
- Delivery: Delivery time begins once your order has been dispatched. The estimated delivery time shown at checkout depends on the destination.
- UAE Orders: Delivery is generally 1 business day after dispatch, depending on the delivery location.
- International orders: Delivery times vary depending on the destination and are shown at checkout.
Please note that Graceloom is not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.
Thank you for your patience and support. We appreciate your trust in Graceloom.